SenPrints Seller Connector

Data & security

This page describes the connector’s account boundaries, write controls, excluded data, rate limits and authentication.


One account, enforced by the backend

Every tool filters by the seller ID authorised for the connection. SenPrints enforces this in the backend rather than relying on the assistant to select the correct account. The filter applies regardless of the assistant’s reasoning or the prompt content.

Requesting a record ID that belongs to another seller returns the same “not found” response as an ID that does not exist. The response does not reveal whether another seller’s order or campaign exists.

Read-only unless you say otherwise

26 of 28 tools cannot change anything. The two that can are:

Without confirmation, both tools return a preview of the proposed change. They apply a change only when confirmation is set. Both are marked destructiveHint in the protocol, so a compliant client prompts before applying a change. Neither tool can delete data.

The server checks for confirmation but does not enforce a separate human confirmation round trip. If your AI client is configured to approve tool calls automatically, it can submit confirmation on the first call and the change is applied without a separate prompt. Keep approval manual for this connector if you want the client to show each proposed write before applying it.

What is never returned

Some fields are removed before any response leaves SenPrints, regardless of which tool asked:

RemovedWhy
Buyer passwords and two-factor secretsCredentials. A 2FA secret would let anyone generate valid codes indefinitely.
Payment-processor customer idsIdentifies the buyer inside Stripe.
Buyer balances, holds and loyalty pointsMoney we hold for the buyer; not seller-facing.
Internal staff assignments, risk flags and notesPlatform-internal, with no equivalent anywhere in the seller product.
Payout signatures, gateway response traces, raw topup payloadsContain gateway internals and sometimes account details.
Marketplace connection tokens and webhook URLsCredentials for connected storefronts.

Customer results are restricted to the columns shown in your /customers dashboard. Order counts and spend cover your stores only, not the buyer’s totals across the platform. The buyer’s internal platform trust status is never returned.

What the connector cannot do

Rate limits

The connector applies two rate limits to constrain automated loops and traffic floods:

If either limit is exceeded, the connector returns a standard “too many requests” response. Requests can resume after one minute.

Transport and authentication

What SenPrints records

SenPrints records connector requests in an internal audit log for abuse investigations and support. The log contents, access and retention are described in Privacy.

Reporting a problem

If the connector returns data that does not belong to your account, stop using it and email privacy@senprints.com. Include the question, approximate time and account email. Do not include tokens.